Last Updated: 05/01/2023
BoscosBeach.rentals a subsidiary of Sandy Beach Retreat LLC., (“we” or “us”) values you as our customer and recognizes that privacy is important. Our Privacy Statement explains how we collect, use, and disclose data when you use our platform and associated services, your rights in determining what we do with the information that we collect or hold about you and tells you how to contact us.
When you create an account on one of our sites, sign up to receive offers or information, or make a booking using our platform, you give us your personal information. We also collect such information through automated technology such as cookies placed on your browser, with your consent where applicable, when you visit our sites. We also receive information from affiliated companies within Vrbo, Airbnb, Trip advisory, etc.
How is your personal information shared?
Your personal information may be shared for several purposes, including: to help you book your vacation, assist with your vacation stay, communicate with you
(including when we send information on products and services or enable you to communicate property owners, complying with all laws.
You can exercise your data protection rights in various ways. For example, you can opt out of marketing by clicking the “unsubscribe” link in the emails, or contacting our customer service.When you use our platform, Apps, or associated tools or services, we may collect the following kinds of personal information from you as needed:
Name, username, email address, telephone number, and home, business, and billing
addressees (including street and postal code)
Government issued Identification required for booking or identity verification, such as
passport, driver’s license, government redress numbers, and country of residence (for
travel insurance purposes), and for vacation property owners, tax identification number
payment information such as payment card number, expiration date, billing address, and financial account number related preferences and requests such as favorite destination and accommodation types, and accessibility needs, birth date and gender.
Geolocation Images (including facial photographs), videos, and other recordings
Social media account ID and other publicly available information communications with us (such as recordings of calls with customer service representatives for quality assurance and training purposes) searches you conduct, transactions, and other interactions with you on our online services.
Other communications that occur through the platform among partners and travelers,
and in-group chat and traveler-collaboration tools
The searches and transactions conducted through the platform
Data you give us about other people, such as your travel companions or others for whom you are making a booking Information we receive about you from other companies and third parties such as our business and affiliate partners and authorized service providers which may include updated contact information, demographic information, interests, and purchase history, which we may add to your account or profile and use for market research and analysis. We collect sensitive personal information either with consent or in accordance with local law. This may include information which could reveal your racial or ethnic origin, religious or philosophical beliefs, sexual orientation, and health or disability information.When you install any apps or use our platform, we automatically collect the following types of information from your device (“Automatically Collected Information”):
Unique device identification numbers
Internet browser-type (such as Firefox, Safari, Chrome, and Internet Explorer)
Internet Service Provider
How your device has interacted with our online services, including the pages accessed,
links clicked, trips viewed, and features used, along with associated dates and times.
Details of any referring website or exit pages, as well as general geographic location (such as at the country or city-level).
Use of Personal Information
We use your personal information for various purposes described below, which depend on the site you visit or app you use.
Your Use of Online Sites, Apps, and Services:
Book the requested travel or enable vacation property booking
Provide services related to the booking and/or account
Create, maintain, and update user accounts on our platform and authenticate you as a
user. Maintain your search and travel history, accommodation and travel preferences, and similar information about your use. Enable and facilitate acceptance and processing of payments, coupons, and other
Collect and enable booking-related reviews
Help you to use our services faster and easier through features like the ability to sign-in
using your account within the online services.
Communications and Marketing:
Respond to your questions, requests for information, and process information choices
Enable communication between you and the travel supplier like hotels and vacation
property owners. Contact you (such as by text message, email, phone calls, mail, push notifications, or messages on other communication platforms) to provide information like travel booking confirmations and updates, for marketing purposes, or for other purposes as described in this Privacy Statement.
Legal rights and obligations.
We may disclose your personal information and associated records to enforce our policies; as necessary to satisfy our tax or other regulatory reporting requirements, including the remission of certain taxes in the course of processing payments; or where we are permitted (or believe in good faith that we are required) to do so by applicable law, such as in response to a subpoena or other legal request, in connection with actual or proposed litigation, or to protect and defend our property, people and other rights or interests.
Corporate transactions. We may share your personal information in connection with a
corporate transaction, such as a divestiture, merger, consolidation, assignments or asset sale, or in the unlikely event of bankruptcy. In the case of any acquisition, we will inform the buyer it must use your personal information only for the purposes disclosed in this Privacy Statement.
Your Rights and Choices
You have certain rights and choices with respect to your personal information, as described below: If you have an account with us, you may change your communication preferences by either (1) logging in and updating the information in your account or (2) contacting us here. You can control our use of certain cookies by following the guidance in our Cookie Statement. You can access, amend, inquire about deletion of, or update the accuracy of your information at any time by either logging into your account or contacting us here If you no longer wish to receive marketing and promotional emails, you may unsubscribe by clicking the ‘unsubscribe’ link in the email. You can also log into your account to change communication settings. Please note that if you choose to unsubscribe from or opt out of marketing emails, we may still send you important transactional and account-related messages from which you will not be able to unsubscribe.
Request a copy of your personal information
For questions about privacy, your rights and choices, and in order for you, or (where applicable) your authorized agent to make a request to amend or update your information, or to inquire about deletion of your information, please contact us here.
In addition to the above rights, you may have the right to complain to a data protection authority about our collection and use of your personal information. However, we encourage you to contact us first so we can do our best to resolve your concern. You may submit your request to us using the information in the Contact Us section.
We respond to all requests we receive from individuals wanting to exercise their personal data protection rights in accordance with applicable data protection laws. Should you have the right to appeal a decision to not take-action on a request under applicable law, instructions on how to make that appeal will be included in our response to you.
APEC Cross Border Privacy Rules System Participation
Sandy Beach Retreat LLC.’s privacy practices, described in this Privacy Statement, comply with the APEC Cross Border Privacy Rules System. The APEC CBPR system provides a framework for organizations to ensure protection of personal information transferred among participating APEC economies. More information about the APEC framework can be found here.
We want you to feel confident about using our platform and all associated tools and services, and we are committed to taking appropriate steps to protect the information we collect. While no company can guarantee absolute security, we do take reasonable steps to implement appropriate physical, technical, and organizational measures to protect the personal information that we collect and process. We take efforts to continuously implement and update security measures to protect your information from unauthorized access, loss, destruction, or alteration. We hold our data-handling partners to equally high standards.
We will retain your personal information in accordance with all applicable laws, for as long as it may be relevant to fulfill the purposes set forth in this Privacy Statement, unless a longer retention period is required or permitted by law. We will de-identify, aggregate, or otherwise anonymize your personal information if we intend to use it for analytical purposes or trend analysis over longer periods of time.
When we delete your personal information, we use industry standard methods to ensure that any recovery or retrieval of your information is impossible. We may keep residual copies of your personal information in backup systems to protect our systems from malicious loss. This data is inaccessible unless restored, and all unnecessary information will be deleted upon restoration.
The criteria we use to determine our retention periods include:
The duration of our relationship with you, including any open accounts you may have
with Sandy Beach Retreat LLC., or recent bookings or other transactions you have made on our platform.
Whether we have a legal obligation related to your personal information, such as laws
requiring us to keep records of your transactions with us. Whether there are any current and relevant legal obligations affecting how long we will keep your personal information, including contractual obligations, litigation holds, statutes of limitations, and regulatory investigations. Whether your information is needed for secure backups of our systems.
If you have any questions or concerns about our use of your personal information, or wish to inquire about our personal information handling practices, and exercise your rights to access, correct or inquire about deletion of personal information, please contact us. 850-890-1452 or firstname.lastname@example.org
Updates to Statement
We may update this Statement in response to changing laws or technical or business
developments. If we propose to make any material changes. You can see when this Privacy Statement was last updated by checking the “last updated” date displayed at the top of this Statement.